Difference between revisions of "JGridstart/Support"

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* Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.
 
* Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.
  
If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu "Actions", "View log...". Then select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.
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If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu <tt>Actions</tt>, <tt>View log...</tt>. Then select everything, and press <tt>Ctrl-C</tt> (or <tt>Apple-C</tt>). Then paste that into the message you compose to us.

Revision as of 15:59, 13 February 2012

Help

If you have a problem with JGridstart, you have several options:

  • Read the online documentation to see if your problem is covered
  • Consult the frequently asked questions
  • Search or post on the jGridstart help forum
  • Ask your grid contact
  • If you are sure you have found a bug, please open a bug report. Either
    • report a new issue using the bug tracker, or
    • send an email to jgridstart - at - grid dot sara.nl.
  • Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.

If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu Actions, View log.... Then select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.