Difference between revisions of "JGridstart/Support"

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* Read the [[JGridstart/Help|online documentation]] to see if your problem is covered
 
* Read the [[JGridstart/Help|online documentation]] to see if your problem is covered
 
* Consult the [[JGridstart/FAQ|frequently asked questions]]
 
* Consult the [[JGridstart/FAQ|frequently asked questions]]
* Search or post on the jGridstart [https://gforge.vl-e.nl/forum/forum.php?forum_id=190 help forum]
 
 
* Ask your grid contact
 
* Ask your grid contact
 
* If you are sure you have found a bug, please open a bug report. Either
 
* If you are sure you have found a bug, please open a bug report. Either

Revision as of 08:48, 25 April 2012

<sidebar>

  • jGridstart
    • JGridstart|Home
    • JGridstart/Help|Help
    • JGridstart/Support|Support
  • jGridstart for ...
    • JGridstart/Certificate_Authorities|Certificate Authorities
    • JGridstart/Developers|Developers

</sidebar>

Help

If you have a problem with JGridstart, you have several options:

  • Read the online documentation to see if your problem is covered
  • Consult the frequently asked questions
  • Ask your grid contact
  • If you are sure you have found a bug, please open a bug report. Either
    • report a new issue using the bug tracker, or
    • send an email to jgridstart - at - grid dot sara.nl.
  • Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.

If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu Actions, View log.... Select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.