Difference between revisions of "JGridstart/Support"
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* Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl. | * Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl. | ||
| − | If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu <tt>Actions</tt>, <tt>View log...</tt>. | + | If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu <tt>Actions</tt>, <tt>View log...</tt>. Select everything, and press <tt>Ctrl-C</tt> (or <tt>Apple-C</tt>). Then paste that into the message you compose to us. |
Revision as of 14:04, 13 February 2012
If you have a problem with JGridstart, you have several options:
- Read the online documentation to see if your problem is covered
- Consult the frequently asked questions
- Search or post on the jGridstart help forum
- Ask your grid contact
- If you are sure you have found a bug, please open a bug report. Either
- report a new issue using the bug tracker, or
- send an email to jgridstart - at - grid dot sara.nl.
- Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.
If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu Actions, View log.... Select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.
