Difference between revisions of "JGridstart/Support"
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If you have a problem with [[JGridstart]], you have several options: | If you have a problem with [[JGridstart]], you have several options: | ||
* Read the [[JGridstart/Help|online documentation]] to see if your problem is covered | * Read the [[JGridstart/Help|online documentation]] to see if your problem is covered | ||
Revision as of 12:37, 29 March 2012
<sidebar>
- jGridstart
- JGridstart|Home
- JGridstart/Help|Help
- JGridstart/Support|Support
- jGridstart for ...
- JGridstart/Certificate_Authorities|Certificate Authorities
- JGridstart/Developers|Developers
</sidebar>
If you have a problem with JGridstart, you have several options:
- Read the online documentation to see if your problem is covered
- Consult the frequently asked questions
- Search or post on the jGridstart help forum
- Ask your grid contact
- If you are sure you have found a bug, please open a bug report. Either
- report a new issue using the bug tracker, or
- send an email to jgridstart - at - grid dot sara.nl.
- Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.
If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu Actions, View log.... Select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.
