Difference between revisions of "JGridstart/Support"

From PDP/Grid Wiki
Jump to navigationJump to search
m (add image)
(add log message note)
Line 9: Line 9:
 
** send an email to jgridstart - at - grid dot sara.nl.
 
** send an email to jgridstart - at - grid dot sara.nl.
 
* Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.
 
* Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.
 +
 +
If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu "Actions", "View log...". Then select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.

Revision as of 13:58, 13 February 2012

Help

If you have a problem with JGridstart, you have several options:

  • Read the online documentation to see if your problem is covered
  • Consult the frequently asked questions
  • Search or post on the jGridstart help forum
  • Ask your grid contact
  • If you are sure you have found a bug, please open a bug report. Either
    • report a new issue using the bug tracker, or
    • send an email to jgridstart - at - grid dot sara.nl.
  • Contact the developer of jGridstart via email: wvengen+jgridstart - at - nikhef _dot_ nl.

If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu "Actions", "View log...". Then select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.