Difference between revisions of "JGridstart/Support"
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Jump to navigationJump to search| Line 5: | Line 5: | ||
* Ask your grid contact | * Ask your grid contact | ||
* If you are sure you have found a bug, please open a bug report. Either | * If you are sure you have found a bug, please open a bug report. Either | ||
| − | ** [https:// | + | ** [https://hpcv.projects.sara.nl/issues/set_project.php?project_id=9&ref=bug_report_page.php report a new issue] using the bug tracker, or |
** send an email to [mailto:jgridstart@grid.sara.nl jgridstart@grid.sara.nl]. | ** send an email to [mailto:jgridstart@grid.sara.nl jgridstart@grid.sara.nl]. | ||
* Contact the developer of jGridstart via email: [mailto:grid-mw-security-support@nikhef.nl grid-mw-security-support@nikhef.nl]. | * Contact the developer of jGridstart via email: [mailto:grid-mw-security-support@nikhef.nl grid-mw-security-support@nikhef.nl]. | ||
If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu <tt>Actions</tt>, <tt>View log...</tt>. Select everything, and press <tt>Ctrl-C</tt> (or <tt>Apple-C</tt>). Then paste that into the message you compose to us. | If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu <tt>Actions</tt>, <tt>View log...</tt>. Select everything, and press <tt>Ctrl-C</tt> (or <tt>Apple-C</tt>). Then paste that into the message you compose to us. | ||
Revision as of 11:17, 2 July 2014
<sidebar>
- jGridstart
- JGridstart|Home
- JGridstart/Help|Help
- JGridstart/Support|Support
- jGridstart for ...
- JGridstart/Certificate_Authorities|Certificate Authorities
- JGridstart/Developers|Developers
</sidebar>
If you have a problem with JGridstart, you have several options:
- Read the online documentation to see if your problem is covered
- Consult the frequently asked questions
- Ask your grid contact
- If you are sure you have found a bug, please open a bug report. Either
- report a new issue using the bug tracker, or
- send an email to jgridstart@grid.sara.nl.
- Contact the developer of jGridstart via email: grid-mw-security-support@nikhef.nl.
If an error occurs when running jGridstart, please include the log messages. From the main window, choose from menu Actions, View log.... Select everything, and press Ctrl-C (or Apple-C). Then paste that into the message you compose to us.
