Difference between revisions of "Main Page"

From CT Wiki
Jump to navigation Jump to search
Line 16: Line 16:
 
[[File:SP110.jpeg|thumb|Location of building SP-110]]
 
[[File:SP110.jpeg|thumb|Location of building SP-110]]
  
=Nikhef IT Helpdesk User Documentation=
+
=News=
 
 
<br>
 
{|border="0" cellspacing="0" cellpadding="5"
 
|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000; |'''CONTACT US'''
 
|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-bottom:1px solid #000; border-right:1px solid #000; |'''E-mail:''' helpdesk-at-nikhef.nl / '''Phone ext.''' 2200 / '''Room:''' SP-110 1.11
 
|}<br>
 
 
 
 
{|border="0" cellspacing="0" cellpadding="5"
 
{|border="0" cellspacing="0" cellpadding="5"
 
|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000;|'''NEWS'''
 
|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000;|'''NEWS'''
|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-right:1px solid #000; border-bottom:1px solid #000;|
 
|
 
|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000;|'''Quick links'''
 
 
|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-right:1px solid #000; border-bottom:1px solid #000;|
 
|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-right:1px solid #000; border-bottom:1px solid #000;|
 
|-
 
|-
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>20 - 22 November (2021)</span>
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>20 - 22 November (2021)</span>
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|<span style="color:red;">[https://wiki.nikhef.nl/ct/Homedirmigration <span style="color:black;>Homedir migration</span>]  -- DOWNTIME
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|<span style="color:red;">[https://wiki.nikhef.nl/ct/Homedirmigration <span style="color:black;>Homedir migration</span>]  -- DOWNTIME
|
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[https://www.mf.surf.net <span style="color:white;>SURFmailfilter</span>]
 
|style="background-color:#661a74; border-right:1px solid #000;" |[[SURFfederatie|<span style="color:white;>'''info'''</span>]]
 
 
|-
 
|-
 
|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>May 25 (2020)'''</span>
 
|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>May 25 (2020)'''</span>
|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/CA_migration <span style="color:#101820FF;>Action required before May 28 for wifi users</span>]
+
|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/CA_migration <span style="color:#101820FF;>Action required before May 28 for wifi users</span>]   
|width="100"|
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;|[https://intranet.nikhef.nl/personeel-organisatie-po/ <span style="color:white;>Account request</span>]
 
|style="background-color:#661a74; border-right:1px solid #000; |[[Account request|<span style="color:white;>'''info'''</span>]]   
 
 
|-
 
|-
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>March 16 (2020)</span>
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>March 16 (2020)</span>
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Working_remotely Working remotely]
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Working_remotely Working remotely]
|width="100"|
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[http://servicedesk.nikhef.nl <span style="color:white;>Self-service desk</span>]
 
|style="background-color:#661a74; border-right:1px solid #000;" |[[TOPdesk|<span style="color:white;>'''info'''</span>]]
 
 
|-
 
|-
 
|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>April 25 (2018)</span>
 
|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>April 25 (2018)</span>
 
|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Preventie_data_lekken_/_Prevent_data_leaks Data lekken / data leaks]
 
|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Preventie_data_lekken_/_Prevent_data_leaks Data lekken / data leaks]
|width="100"|
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[https://webmail.nikhef.nl <span style="color:white;>Webmail</span>]
 
|style="background-color:#661a74; border-right:1px solid #000;" |[[Webmail|<span style="color:white;>'''info'''</span>]]
 
 
|-
 
|-
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>February 28 (2018)</span>
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>February 28 (2018)</span>
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Printers_2018 Printers replaced]
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Printers_2018 Printers replaced]
|width="100"|
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[http://mailman.nikhef.nl/mailman <span style="color:white;>Mailman lists</span>]
 
|style="background-color:#661a74; border-right:1px solid #000;" |[[Mailing lists|<span style="color:white;>'''info'''</span>]]
 
 
|-
 
|-
 
|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>March (2017)</span>
 
|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>March (2017)</span>
 
|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[[Mobiele telefonie: beschrijving contract]]
 
|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[[Mobiele telefonie: beschrijving contract]]
|
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[http://www.surfspot.nl <span style="color:white;>SURFspot</span>]
 
|style="background-color:#661a74; border-right:1px solid #000;" |[[SURFfederatie|<span style="color:white;>'''info'''</span>]]
 
 
|-
 
|-
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000;|'''<span style="color:#101820FF;>June (2016)</span>
 
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000;|'''<span style="color:#101820FF;>June (2016)</span>
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000; border-bottom:1px solid #000;|[[Mobile Electronic Work Facilities Scheme]]
 
|style="background:#e9ebee; color:#FFF; border-right:1px solid #000; border-bottom:1px solid #000;|[[Mobile Electronic Work Facilities Scheme]]
 
|
 
|
|style="background:#d83b42; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000;" |[https://sso.nikhef.nl/passwd/ <span style="color:white;>Change password</span>]
 
|style="background-color:#661a74; border-right:1px solid #000; border-bottom:1px solid #000;" |[[change your password |<span style="color:white;>'''info'''</span>]]
 
 
|-
 
|-
 
|
 
|
Line 81: Line 51:
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000; border-top:1px solid #000;"| [[Archive news announcements|<span style="color:#FFF;">Archive news announcements</span>]]
 
|style="background:#d83b42; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000; border-top:1px solid #000;"| [[Archive news announcements|<span style="color:#FFF;">Archive news announcements</span>]]
 
|style="background-color:#d83b42; border-right:1px solid #000; border-bottom:1px solid #000; border-top:1px solid #000;" |[[change your password |<span style="color:white;></span>]]
 
|style="background-color:#d83b42; border-right:1px solid #000; border-bottom:1px solid #000; border-top:1px solid #000;" |[[change your password |<span style="color:white;></span>]]
 +
|}
 +
 +
=Nikhef IT Helpdesk User Documentation=
 +
 +
{|border="0" cellspacing="0" cellpadding="5"
 +
|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000;|'''Quick links'''
 +
|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-right:1px solid #000; border-bottom:1px solid #000;'''Info'''|
 +
|-
 +
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[https://www.mf.surf.net <span style="color:white;>SURFmailfilter</span>]
 +
|style="background-color:#661a74; border-right:1px solid #000;" |[[SURFfederatie|<span style="color:white;>'''info'''</span>]]
 +
|-
 +
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;|[https://intranet.nikhef.nl/personeel-organisatie-po/ <span style="color:white;>Account request</span>]
 +
|style="background-color:#661a74; border-right:1px solid #000; |[[Account request|<span style="color:white;>'''info'''</span>]] 
 +
|-
 +
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[http://servicedesk.nikhef.nl <span style="color:white;>Self-service desk</span>]
 +
|style="background-color:#661a74; border-right:1px solid #000;" |[[TOPdesk|<span style="color:white;>'''info'''</span>]]
 +
|-
 +
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[https://webmail.nikhef.nl <span style="color:white;>Webmail</span>]
 +
|style="background-color:#661a74; border-right:1px solid #000;" |[[Webmail|<span style="color:white;>'''info'''</span>]]
 +
|-
 +
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[http://mailman.nikhef.nl/mailman <span style="color:white;>Mailman lists</span>]
 +
|style="background-color:#661a74; border-right:1px solid #000;" |[[Mailing lists|<span style="color:white;>'''info'''</span>]]
 +
|-
 +
|style="background:#d83b42; color:#FFF; border-left:1px solid #000;"|[http://www.surfspot.nl <span style="color:white;>SURFspot</span>]
 +
|style="background-color:#661a74; border-right:1px solid #000;" |[[SURFfederatie|<span style="color:white;>'''info'''</span>]]
 +
|-
 +
|style="background:#d83b42; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000;" |[https://sso.nikhef.nl/passwd/ <span style="color:white;>Change password</span>]
 +
|style="background-color:#661a74; border-right:1px solid #000; border-bottom:1px solid #000;" |[[change your password |<span style="color:white;>'''info'''</span>]]
 
|}
 
|}
 
<br>
 
<br>

Revision as of 16:08, 19 November 2021


PLEASE READ: Click here to read all about the homedir migration that will take place in the weekend of 20 & 21 November.


CONTACT US E-mail: helpdesk-at-nikhef.nl / Phone ext. 2200 / Room: SP-110 1.11 Available daily between 9:00 AM and 5:00 PM. If no one is present at the helpdesk, use the telephone next to the door to reach us!


Location

The CT moved to building SP-110 in May 2021. The helpdesk is located on the first floor at the end of the corridor. To the right of this text you can see where building SP-110 is located at the Science Park.

Location of building SP-110

News

NEWS
20 - 22 November (2021) Homedir migration -- DOWNTIME
May 25 (2020) Action required before May 28 for wifi users
March 16 (2020) Working remotely
April 25 (2018) Data lekken / data leaks
February 28 (2018) Printers replaced
March (2017) Mobiele telefonie: beschrijving contract
June (2016) Mobile Electronic Work Facilities Scheme
Archive news announcements

Nikhef IT Helpdesk User Documentation

Quick links
SURFmailfilter info
Account request info
Self-service desk info
Webmail info
Mailman lists info
SURFspot info
Change password info



User Authentication

Single Sign On Change your password Account request

Mail

Webmail SURFmailfilter Mail client settings Mailing lists FAQ Mail SOGo Calendar

Phone- and Videoconferencing

Videoconferencing Video conferencing from home Meeting rooms & Equipment

Laptops

Ordering Laptops Laptop Support Laptop backup service

Computing

Stoomboot cluster Modern compilers Jupyterlab

Miscellaneous Services

Helpdesk ticket system Printers Scanning Mobile phones Telephone Wireless LAN Subversion Licensed Software SOCKS tutorial Photos in the phone directory VPN on mobile phone VPN on laptop or home pc
Backup and restore Classrom/Leslokaal Indico agenda Latex TexLive MATLAB Licentie mathematica Licentie Overleaf text editor Hardware for sale Jira Gitlab TimeTell Working remotely Open/print PDF files Adobe Creative Cloud

Cloud services (SURF)

SURFfederatie SURFconext SURFspot ScienceDirect FileSender SURFteams SURFdrive

Operating Systems

MS-Windows Linux MacOS Remote desktop

Security

Public key authentication with ssh Login from unusual locations messages Login server blocking connections EduVPN Preventie data lekken / Prevent data leaks

Policy

Acceptable Use Policy Desktop/laptop connections Regeling Elektronische Werkvoorzieningen Identity Management Policy and Practices NikIdm Attribute Release
Computer User Forum CGO

Tips and Tricks

The Tips and Tricks page contains solutions for problems that users have run into and which they want to share with others to save them time. Did you resolve an issue that may be interesting for others? Please tell us what you did and how you did it!


CONTACT US e-mail: helpdesk-at-nikhef.nl / phone ext. 2200 / Room: H122