Difference between revisions of "Main Page"

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<big>'''MediaWiki has been successfully installed.'''</big>
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<br>
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background:yellow; color:#000; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000; |'''PLEASE READ:'''
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|style="background:yellow; color:#000; border-top:1px solid #000; border-bottom:1px solid #000; border-right:1px solid #000; | [https://wiki.nikhef.nl/ct/Homedirmigration <span style="color:black;>'''Click here to read all about the homedir migration that will take place in the weekend of 20 & 21 November.'''</span>]
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|}
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<br>
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000; |'''CONTACT US'''
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|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-bottom:1px solid #000; border-right:1px solid #000; |'''E-mail:''' helpdesk-at-nikhef.nl / '''Phone ext.''' 2200 / '''Room:''' SP-110 1.11
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|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-bottom:1px solid #000; border-right:1px solid #000; | Available daily between 9:00 AM and 5:00 PM. If no one is present at the helpdesk, use the telephone next to the door to reach us!
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|}<br>
  
Consult the [http://meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki software.
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=Location=
 +
The CT moved to building SP-110 in May 2021. The helpdesk is located on the first floor at the end of the corridor. To the right of this text you can see where building SP-110 is located at the Science Park.
  
== Getting started ==
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[[File:SP110.jpeg|thumb|Location of building SP-110]]
* [http://www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
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* [http://www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
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=News & Announcements=
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000;|'''NEWS'''
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|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-right:1px solid #000; border-bottom:1px solid #000;|
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|-
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|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>November (2021)</span>
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|style="background:#FFF; color:#FFF; border-right:1px solid #000;|<span style="color:red;">[https://wiki.nikhef.nl/ct/AirPrint <span style="color:black;>Airprint not working in H-building</span>]
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|-
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|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>20 - 22 November (2021)</span>
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|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|<span style="color:red;">[https://wiki.nikhef.nl/ct/Homedirmigration<span style="color:green;>'''Finished: '''</span><span style="color:black;>Homedir migration</span>]
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|-
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|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>May 25 (2020)'''</span>
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|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/CA_migration <span style="color:#101820FF;>Action required before May 28 for wifi users</span>] 
 +
|-
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|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>March 16 (2020)</span>
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|style="background:#e9ebee; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Working_remotely Working remotely]
 +
|-
 +
|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>April 25 (2018)</span>
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|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[https://wiki.nikhef.nl/ct/Preventie_data_lekken_/_Prevent_data_leaks Data lekken / data leaks]
 +
|-
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|style="background:#FFF; color:#FFF; border-left:1px solid #000;|'''<span style="color:#101820FF;>March (2017)</span>
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|style="background:#FFF; color:#FFF; border-right:1px solid #000;|[[Mobiele telefonie: beschrijving contract]]
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|-
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|style="background:#e9ebee; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000;|'''<span style="color:#101820FF;>June (2016)</span>
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|style="background:#e9ebee; color:#FFF; border-right:1px solid #000; border-bottom:1px solid #000;|[[Mobile Electronic Work Facilities Scheme]]
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|
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|-
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|
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|
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|-
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|
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|
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|-
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|style="background:#d83b42; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000; border-top:1px solid #000;"| [[Archive news announcements|<span style="color:#FFF;">Archive news announcements</span>]]
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|style="background-color:#d83b42; border-right:1px solid #000; border-bottom:1px solid #000; border-top:1px solid #000;" |[[change your password |<span style="color:white;></span>]]
 +
|}
 +
 
 +
=Quick links=
 +
{|border="0" cellspacing="0" cellpadding="5"
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|style="background:#d83b42; color:#FFF; border-top:1px solid #000; border-left:1px solid #000; border-bottom:1px solid #000;|'''Quick links'''
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|style="background:#661a74; color:#FFF; border-top:1px solid #000; border-right:1px solid #000; border-bottom:1px solid #000;'''Info'''|
 +
|-
 +
|style="background:#e9ebee; color:#000; border-left:1px solid #000;"|[https://www.mf.surf.net <span style="color:black;>SURFmailfilter</span>]
 +
|style="background-color:#e9ebee; border-right:1px solid #000;" |[[SURFfederatie|<span style="color:black;>'''info'''</span>]]
 +
|-
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|style="background:#FFF; color:#000; border-left:1px solid #000;|[https://intranet.nikhef.nl/personeel-organisatie-po/ <span style="color:black;>Account request</span>]
 +
|style="background-color:#fff; border-right:1px solid #000; |[[Account request|<span style="color:black;>'''info'''</span>]] 
 +
|-
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|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;"|[http://servicedesk.nikhef.nl <span style="color:black;>Self-service desk</span>]
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|style="background-color:#e9ebee; border-right:1px solid #000;" |[[TOPdesk|<span style="color:black;>'''info'''</span>]]
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|-
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|style="background:#FFF; color:#000; border-left:1px solid #000;"|[https://webmail.nikhef.nl <span style="color:black;>Webmail</span>]
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|style="background-color:#fff; border-right:1px solid #000;" |[[Webmail|<span style="color:black;>'''info'''</span>]]
 +
|-
 +
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000;"|[http://mailman.nikhef.nl/mailman <span style="color:black;>Mailman lists</span>]
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|style="background-color:#e9ebee; border-right:1px solid #000;" |[[Mailing lists|<span style="color:black;>'''info'''</span>]]
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|-
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|style="background:#FFF; color:#000; border-left:1px solid #000;"|[http://www.surfspot.nl <span style="color:black;>SURFspot</span>]
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|style="background-color:#fff; border-right:1px solid #000;" |[[SURFfederatie|<span style="color:black;>'''info'''</span>]]
 +
|-
 +
|style="background:#e9ebee; color:#FFF; border-left:1px solid #000; border-bottom:1px solid #000;" |[https://sso.nikhef.nl/passwd/ <span style="color:black;>Change password</span>]
 +
|style="background-color:#e9ebee; border-right:1px solid #000; border-bottom:1px solid #000;" |[[change your password |<span style="color:black;>'''info'''</span>]]
 +
|}
 +
 
 +
=Nikhef IT Helpdesk User Documentation=
 +
 
 +
===User Authentication===
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[Single Sign On]]
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|
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|style="background-color:lightgrey" |[[Change your password]]
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|
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|style="background-color:lightgrey" |[[Account request]]
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|}
 +
</blockquote>
 +
-------------------------
 +
 
 +
===Mail===
 +
<blockquote>
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[Webmail]]
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|
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|style="background-color:lightgrey" |[[SURFmailfilter]]
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|
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|style="background-color:lightgrey" |[[Mail client settings]]
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|
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|style="background-color:lightgrey" |[[Mailing lists]]
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|
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|style="background-color:lightgrey" |[[FAQ Mail]]
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|
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|style="background-color:lightgrey" |[[SOGo Calendar]]
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|}
 +
</blockquote>
 +
-------------------------------------------------
 +
 
 +
===Phone- and Videoconferencing===
 +
<blockquote>
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[Videoconferencing]]
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|
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|style="background-color:yellow" |[[Video conferencing from home]]
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|
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|style="background-color:lightgrey" |[[Meeting rooms & Equipment]]
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|}
 +
</blockquote>
 +
----
 +
 
 +
===Laptops===
 +
<blockquote>
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[Ordering Laptops]]
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|
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|style="background-color:lightgrey" |[[Laptop Support]]
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|
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|style="background-color:lightgrey" |[[Laptop backup service]]
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|
 +
|}
 +
</blockquote>
 +
----
 +
 
 +
===Computing===
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[Stoomboot cluster]]
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|
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|style="background-color:lightgrey" |[https://wiki.nikhef.nl/grid/Modern_C_Compiler,_ROOT,_Geant Modern compilers]
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|
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|style="background-color:lightgrey" |[[Jupyterlab]]
 +
|}
 +
</blockquote>
 +
 
 +
===Miscellaneous Services===
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[TOPdesk | Helpdesk ticket system]]
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|
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|style="background-color:lightgrey" |[[Printers]]
 +
|
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|style="background-color:lightgrey" |[[Nikhef_printer_use#Scanning | Scanning]]
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|
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|style="background-color:lightgrey" |[[Mobile phones | Mobile phones]]
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|
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|style="background-color:lightgrey" |[[VOIP telefonie | Telephone]]
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|
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|style="background-color:yellow" |[[Wireless LAN]]
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|
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|style="background-color:lightgrey" |[[Subversion]]
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|
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|style="background-color:lightgrey" |[[Licensed Software]]
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|
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|style="background-color:lightgrey" |[[SOCKS tutorial]]
 +
|
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|style="background-color:lightgrey" |[[Teamviewer]]
 +
|
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|style="background-color:lightgrey" |[[Photos in the phone directory]]
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|
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|style="background-color:lightgrey" |[[VPN on mobile phone]]
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|
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|style="background-color:lightgrey" |[[VPN on laptop or home pc]]
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|}
 +
</blockquote>
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[Backup and restore]]
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|
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|style="background-color:lightgrey" |[[CCE | Classrom/Leslokaal]]
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|
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|style="background-color:lightgrey" |[[Indico agenda]]
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|
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|style="background-color:lightgrey" |[[Latex TexLive]]
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|
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|style="background-color:lightgrey" |[[MATLAB Licentie]]
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|
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|style="background-color:lightgrey" |[[mathematica Licentie]]
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|
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|style="background-color:lightgrey" |[[Overleaf text editor]]
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|
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|style="background-color:lightgrey" |[[Hardware for sale]]
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|
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|style="background-color:lightgrey" |[[Jira]]
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|
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|style="background-color:lightgrey" |[[Gitlab]]
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|
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|style="background-color:lightgrey" |[[TimeTell]]
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|
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|style="background-color:lightgrey" |[[Working remotely]]
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|
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|style="background-color:lightgrey" |[[Open/print PDF files]]
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|
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|style="background-color:lightgrey" |[[Adobe Creative Cloud]]
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|}
 +
</blockquote>
 +
-----------------------------------------------
 +
 
 +
===[[Cloud services (SURF)]]===
 +
<blockquote>
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[Cloud services (SURF)#SURFfederatie | SURFfederatie]]
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|
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|style="background-color:lightgrey" |[[Cloud services (SURF)#SURFconext | SURFconext]]
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|
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|style="background-color:lightgrey" |[[Cloud services (SURF)#SURFspot | SURFspot]]
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|
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|style="background-color:lightgrey" |[[Cloud services (SURF)#ScienceDirect | ScienceDirect]]
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|
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|style="background-color:lightgrey" |[[Cloud services (SURF)#FileSender | FileSender]]
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|
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|style="background-color:lightgrey" |[https://teams.surfconext.nl SURFteams]
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|
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|style="background-color:lightgrey" |[https://wiki.nikhef.nl/ct/SURFdrive_available SURFdrive]
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|}
 +
</blockquote>
 +
------------------------------------------
 +
 
 +
===Operating Systems===
 +
<blockquote>
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{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[[MS-Windows]]
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|
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|style="background-color:lightgrey" |Linux
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|
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|style="background-color:lightgrey" |MacOS
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|
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|style="background-color:yellow" | [[Remote desktop windows 10 | Remote desktop]]
 +
|}
 +
</blockquote>
 +
------------------------
 +
 
 +
===Security ===
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
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|
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|style="background-color:lightgrey" |[[ Public key authentication with ssh ]]
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|
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|style="background-color:lightgrey" |[[ Login from unusual locations messages ]]
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|
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|style="background-color:lightgrey" |[[ Login server blocking connections ]]
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|
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|style="background-color:lightgrey" |[[ EduVPN ]]
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|
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|style="background-color:yellow" |[[ Preventie data lekken / Prevent data leaks ]]
 +
|}
 +
</blockquote>
 +
 
 +
----
 +
 
 +
===Policy===
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
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|style="background-color:lightgrey" |[http://www.nikhef.nl/aup Acceptable Use Policy]
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|
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|style="background-color:lightgrey" |[http://www.nikhef.nl/pub/departments/ct/docs/desktop-laptop-policy.pdf Desktop/laptop connections]
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|
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|style="background-color:lightgrey" |[[Regeling Elektronische Werkvoorzieningen]]
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|
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|style="background-color:lightgrey" |[https://sso.nikhef.nl/policy/Nikhef-IdM-Policy-v1.1.pdf Identity Management Policy and Practices]
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|
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|style="background-color:lightgrey" |[https://wiki.nikhef.nl/nikhef/ctb/NikIDM/Services NikIdm Attribute Release]
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|}
 +
</blockquote>
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
 +
|style="background-color:lightgrey" |[https://wiki.nikhef.nl/nikhef/cgo/ Computer User Forum CGO]
 +
|}
 +
------------------------
 +
 
 +
===Tips and Tricks===
 +
The [[Tips and Tricks]] page contains solutions for problems that users have run into and which they want to share with others to save them time. Did you resolve an issue that may be interesting for others? Please tell us what you did and how you did it!
 +
------------------------
 +
<blockquote>
 +
{|border="0" cellspacing="0" cellpadding="5"
 +
|style="background-color:yellow" |<strong>CONTACT US e-mail: helpdesk-at-nikhef.nl / phone ext. 2200 / Room: H122 </strong>
 +
|}
 +
</blockquote>

Latest revision as of 15:54, 23 November 2021


PLEASE READ: Click here to read all about the homedir migration that will take place in the weekend of 20 & 21 November.


CONTACT US E-mail: helpdesk-at-nikhef.nl / Phone ext. 2200 / Room: SP-110 1.11 Available daily between 9:00 AM and 5:00 PM. If no one is present at the helpdesk, use the telephone next to the door to reach us!


Location

The CT moved to building SP-110 in May 2021. The helpdesk is located on the first floor at the end of the corridor. To the right of this text you can see where building SP-110 is located at the Science Park.

Location of building SP-110

News & Announcements

NEWS
November (2021) Airprint not working in H-building
20 - 22 November (2021) Finished: Homedir migration
May 25 (2020) Action required before May 28 for wifi users
March 16 (2020) Working remotely
April 25 (2018) Data lekken / data leaks
March (2017) Mobiele telefonie: beschrijving contract
June (2016) Mobile Electronic Work Facilities Scheme
Archive news announcements

Quick links

Quick links
SURFmailfilter info
Account request info
Self-service desk info
Webmail info
Mailman lists info
SURFspot info
Change password info

Nikhef IT Helpdesk User Documentation

User Authentication

Single Sign On Change your password Account request

Mail

Webmail SURFmailfilter Mail client settings Mailing lists FAQ Mail SOGo Calendar

Phone- and Videoconferencing

Videoconferencing Video conferencing from home Meeting rooms & Equipment

Laptops

Ordering Laptops Laptop Support Laptop backup service

Computing

Stoomboot cluster Modern compilers Jupyterlab

Miscellaneous Services

Helpdesk ticket system Printers Scanning Mobile phones Telephone Wireless LAN Subversion Licensed Software SOCKS tutorial Teamviewer Photos in the phone directory VPN on mobile phone VPN on laptop or home pc
Backup and restore Classrom/Leslokaal Indico agenda Latex TexLive MATLAB Licentie mathematica Licentie Overleaf text editor Hardware for sale Jira Gitlab TimeTell Working remotely Open/print PDF files Adobe Creative Cloud

Cloud services (SURF)

SURFfederatie SURFconext SURFspot ScienceDirect FileSender SURFteams SURFdrive

Operating Systems

MS-Windows Linux MacOS Remote desktop

Security

Public key authentication with ssh Login from unusual locations messages Login server blocking connections EduVPN Preventie data lekken / Prevent data leaks

Policy

Acceptable Use Policy Desktop/laptop connections Regeling Elektronische Werkvoorzieningen Identity Management Policy and Practices NikIdm Attribute Release
Computer User Forum CGO

Tips and Tricks

The Tips and Tricks page contains solutions for problems that users have run into and which they want to share with others to save them time. Did you resolve an issue that may be interesting for others? Please tell us what you did and how you did it!


CONTACT US e-mail: helpdesk-at-nikhef.nl / phone ext. 2200 / Room: H122