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CONTACT US E-mail: / Phone ext. 2200 / Room: SP-110 1.11 Available daily between 9:00 AM and 5:00 PM. If no one is present at the helpdesk, use the telephone next to the door to reach us!


The CT moved to building SP-110 in May 2021. The helpdesk is located on the first floor at the end of the corridor. To the right of this text you can see where building SP-110 is located at the Science Park.

Location of building SP-110

News & Announcements

November (2021) Airprint not working in H-building
20 - 22 November (2021) Finished: Homedir migration
May 25 (2020) Action required before May 28 for wifi users
March 16 (2020) Working remotely
April 25 (2018) Data lekken / data leaks
March (2017) Mobiele telefonie: beschrijving contract
June (2016) Mobile Electronic Work Facilities Scheme
Archive news announcements

Quick links

Quick links
SURFmailfilter info
Account request info
Self-service desk info
Webmail info
Mailman lists info
SURFspot info
Change password info

Nikhef IT Helpdesk User Documentation

User Authentication & Accounts

Single Sign On Change your password Account request Leaving Nikhef


Webmail SURFmailfilter Email Mailing lists FAQ Mail SOGo Calendar

Phone- and Videoconferencing

Videoconferencing Video conferencing from home Meeting rooms & Equipment


Ordering Laptops Laptop Support Laptop backup service


Stoomboot cluster Modern compilers Jupyterlab Storage and data placement


Backup and restore Classrom/Leslokaal EduVPN   Eduroam   Helpdesk ticket system Indico agenda Mobile phones Printers & Scanning Telephony   Network overview

Software & Licenses

Adobe Creative Cloud Gitlab Jira Latex TexLive Licensed Software   Matlab Overleaf text editor Subversion Teamviewer TimeTell Mattermost


Hardware disposal Hardware for sale Open/print PDF files Photos in the phone directory SOCKS tutorial Working remotely Mounting shares Mattermost

Cloud services (SURF)

SURFfederatie SURFconext SURFspot ScienceDirect FileSender SURFteams SURFdrive

Operating Systems

Remote desktop


Public key authentication with ssh Password manager (Bitwarden) Login from unusual locations messages Login server blocking connections Preventie data lekken / Prevent data leaks


Acceptable Use Policy Desktop/laptop connections Regeling Elektronische Werkvoorzieningen Identity Management Policy and Practices NikIdm Attribute Release
Computer User Forum CGO Policy on accounts for former employees (intranet, NL only)

Tips and Tricks

The Tips and Tricks page contains solutions for problems that users have run into and which they want to share with others to save them time. Did you resolve an issue that may be interesting for others? Please tell us what you did and how you did it!

CONTACT US e-mail: / phone ext. 2200 / Room: H122