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PLEASE READ: Click here to read all about the homedir migration that will take place in the weekend of 20 & 21 November.


CONTACT US E-mail: helpdesk-at-nikhef.nl / Phone ext. 2200 / Room: SP-110 1.11 Available daily between 9:00 AM and 5:00 PM. If no one is present at the helpdesk, use the telephone next to the door to reach us!


Location

The CT moved to building SP-110 in May 2021. The helpdesk is located on the first floor at the end of the corridor. To the right of this text you can see where building SP-110 is located at the Science Park.

Location of building SP-110

News & Announcements

NEWS
November (2021) Airprint not working in H-building
20 - 22 November (2021) Finished: Homedir migration
May 25 (2020) Action required before May 28 for wifi users
March 16 (2020) Working remotely
April 25 (2018) Data lekken / data leaks
March (2017) Mobiele telefonie: beschrijving contract
June (2016) Mobile Electronic Work Facilities Scheme
Archive news announcements

Quick links

Quick links
SURFmailfilter info
Account request info
Self-service desk info
Webmail info
Mailman lists info
SURFspot info
Change password info

Nikhef IT Helpdesk User Documentation

User Authentication

Single Sign On Change your password Account request

Mail

Webmail SURFmailfilter Mail client settings Mailing lists FAQ Mail SOGo Calendar

Phone- and Videoconferencing

Videoconferencing Video conferencing from home Meeting rooms & Equipment

Laptops

Ordering Laptops Laptop Support Laptop backup service

Computing

Stoomboot cluster Modern compilers Jupyterlab

Miscellaneous Services

Helpdesk ticket system Printers Scanning Mobile phones Telephone Wireless LAN Subversion Licensed Software SOCKS tutorial Teamviewer Photos in the phone directory VPN on mobile phone VPN on laptop or home pc
Backup and restore Classrom/Leslokaal Indico agenda Latex TexLive MATLAB Licentie mathematica Licentie Overleaf text editor Hardware for sale Jira Gitlab TimeTell Working remotely Open/print PDF files Adobe Creative Cloud

Cloud services (SURF)

SURFfederatie SURFconext SURFspot ScienceDirect FileSender SURFteams SURFdrive

Operating Systems

MS-Windows Linux MacOS Remote desktop

Security

Public key authentication with ssh Login from unusual locations messages Login server blocking connections EduVPN Preventie data lekken / Prevent data leaks

Policy

Acceptable Use Policy Desktop/laptop connections Regeling Elektronische Werkvoorzieningen Identity Management Policy and Practices NikIdm Attribute Release
Computer User Forum CGO

Tips and Tricks

The Tips and Tricks page contains solutions for problems that users have run into and which they want to share with others to save them time. Did you resolve an issue that may be interesting for others? Please tell us what you did and how you did it!


CONTACT US e-mail: helpdesk-at-nikhef.nl / phone ext. 2200 / Room: H122